Guides & Help
How the marketplace works, for each side of it. Support is available from the help pages inside your workspace once you sign in.
How creator discovery works
How CreatorTicker search counts on-platform and external creators, and which filters use real records rather than estimates.
How sponsored performance is ranked
Why CreatorTicker keeps creator fit and sponsored results as two scores, and what evidence a score is allowed to use.
Creator invitations and onboarding
How campaign invitations, claim links, and creator responses work, including what a click does not mean.
How agencies pitch creators
How an agency shortlists creators, submits one pitch with several creators, and why representation is separate from a pitch.
For brands: run your first campaign
Create an organization, complete your company profile, set team roles, then use the campaign wizard — objective, audience, creator criteria, deliverables, budget, timeline and tracking.
For creators: build your profile
Bio, niches, social links, portfolio, languages, locations, rate card and brand categories. Connect social accounts where supported, or upload exports manually — nothing is fetched without your authorization.
For agencies: pitch a roster
Open a campaign, review the brief and eligibility, select creators from your roster or the directory, propose each creator with a fee and deliverables, and submit one pitch package.
Understanding sponsored performance
Two scores, not one: a Sponsored Performance Score (how a creator performed in comparable sponsored activity) and a Creator Match Score (fit for this campaign). Evidence labels, sample sizes and confidence are shown on every score.
Invitations: how claiming works
External creators receive a secure claim link. Clicking is not acceptance — registration, email verification and identity checks come first. Duplicate and suppressed emails are blocked.
Privacy: what you control
Analytics sharing is granular: private creator insights, campaign-specific sharing, public media-kit fields and agency-authorized data. Disconnect accounts and withdraw permissions at any time.